Can I use the close-up lens on the mini 11 / mini 12 for further away subjects?
The close-up lens will only work on subjects that are 30-50cm away. If you use it on a subject further away than this, it may not work.
Why is the lens mechanism not ejecting?
Within the camera, there is a spring mechanism which ejects the lens when pressed. This may break due to a bump, drop or a faulty part which means when the button is pressed the lens does not eject. The camera will need to be repaired.
Why is my camera showing an orange flashing light?
This is usually a battery issue. The light will be flashing if the batteries are low on charge, batteries are placed incorrectly, or the wrong batteries are used. Be sure that alkaline batteries are used. If the issue persists, this will be an internal board issue which will mean the camera has to be replaced as this is unrepairable.
Why are the lights flashing on the front of my mini 9/mini 11/mini 12?
Lights flashing usually mean there is a battery error. We recommend changing the batteries in your camera/printer and using alkaline batteries. It's also best to change them whilst your camera is in the on position.