• Cameras & Printers
  • Film
  • Purchasing
What is the warranty on an instax product when purchasing in the UK from an authorised retailer?

Fujifilm UK Ltd offer a 12 month warranty on all instax products provided you can produce a copy of proof of purchase. If you find that your product is faulty, please contact the retailer this was originally purchased from to organise a replacement. Please note the warranty does not cover accidental damage.

I’ve found a website selling your products at a very low price in comparison to your recommended retailers, is this an authentic retailer?

We cannot comment on specific retailer websites, but unfortunately, we have found many unauthorised and fraudulent sites that will take your card details and payment but don't deliver the product to you. Please be wary and vigilant of these sites. If in doubt purchase from our recommended retailer list.

See our Fraudulent Websites page for more information.

Who are your authorised instax retailers?

To ensure you are purchasing authentic instax products we advise you purchase from our recommended retailers: Argos, Amazon, Asos, Boots, Currys PC World, FUJIFILM House of Photography, Jessops, John Lewis, Skinnydip, Urban Outfitters and Very.

I need some help choosing which camera/printer to buy. Can you help?

Of course! You can always take a look through the product pages found on this website, or if you want a more personal touch, just drop us a direct message on social media and we will be happy to help.