What INSTAX film formats do you offer?
instax mini
Print size – 54 x 85mm
Image size – 46 x 62mm
instax SQUARE
Print size – 86 x 72mm
Image size – 62 x 62mm
instax WIDE
Print size 108 x 85mm
Image size – 99 x 62mm
What’s the best way to store my INSTAX film?
We suggest keep the prints away from direct sunlight and humid conditions. Keep the prints in an album within a ventilated cool dry area for maximum longevity.
Why is my film is coming out blank/white?
This is usually caused when the film door on the camera or printer has been opened after film has been loaded into the camera or printer. Instant film is light sensitive, so should only be exposed to light when a picture is taken, not before. If this has happened, you may find that if you keep shooting with that pack of film the first few shots will come out blank but some of the remaining film should come out as normal. This will be as the film further back in the film cartridge did not get fully exposed to light. Obviously this will depend on how long and how intense the light was when the film was exposed.
If the film door has not been opened and it still develops white, this is a film issue. Be sure to use another pack of film if the film continues to develop white.
When I take a picture of the sun it develops as a black spot. Is my film faulty?
If you take images of a scene that has a very bright element such as the sun, it will overexpose that part of the film. This will result in a little black mark shown on the film. This is normal, but to avoid, do not shoot directly into the sun or bright light source. If you really want to capture the sun in your image or similar, you can try holding some sunglasses over the lens whilst shooting as this can help reduce the chance of overexposure.
Why has my film not developed properly?
Once a picture has been taken it takes around 90 seconds to develop, during this time it is important you don't crease, squeeze or shake the film. These types of actions can affect the distribution of film chemicals whilst the film is developing creating artefacts to your shots. Of course, some users do this to creative effect!
Can I take my film through airport X-Ray machines?
To prevent possible fogging of unexposed film during X-ray inspection of luggage at airports, it is recommended that all film and cameras loaded with film are carried as hand luggage and not transported in hold luggage. If facilities are available, then a manual hand search should be requested.
Why is the film getting jammed in my camera?
If a film pack is forced into the camera, this could damage the pack and cause the film to jam the camera. When removing the film, take care not to damage the mechanism that pushes the film through the camera as if this is damaged it is unrepairable. If a film is forced backwards, this damages both the camera and film and could mean the camera is also unrepairable.
How do I insert the INSTAX film into my INSTAX product?
After removing the film from the foil wrapper you will notice a small yellow stripe on the top right hand side of the cartridge. If you open your camera/printer back you will see the same yellow mark on the top right hand corner of the film compartment, simply align these two stripes and the film cartridge should slot in place easily. Never force the film into your product as this could damage the film and / or product.
Do you have any good ideas of what to do with INSTAX film once developed?
You bet! We have a dedicated area on the site to get instax ideas and projects, check out instax.co.uk/instazine.